IT Telemarketing Services

  • reach more people with telemarketing

    Professional Telemarketers

    To help you grow your business.

In the growing and ever-changing IT industry, businesses must do what they can to stay current and keep developing with the world around them. This includes finding new ways to grow awareness of your brand and make sales, and one effective way of doing this is telemarketing. Enter StraightSource®. We’re an outsourcing company offering a wide range of services to businesses in all industries, including inbound and outbound telemarketing and telemarketing consulting. Whether you’re looking to start doing telemarketing for the first time, you’re already doing telemarketing in-house but would prefer to outsource it, or you just want support in managing telemarketing on your own, StraightSource® has the ideal solution for you. With over 14 years of experience in the telemarketing industry, including in IT, we’re one of the best IT telemarketing companies out there. Read More

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To Outsource or Not to Outsource?

Making the decision to outsource or perform a task in-house isn’t a simple one. You might already be doing telemarketing and wondering whether it’s best to shift to outsourcing, or you haven’t gotten started yet and you don’t know whether to outsource or do it yourself. While it can be daunting to hand over the reins for an aspect of your business, outsourcing is beneficial in many ways. Your existing team can focus more on doing the work they were hired to do, allowing for a narrower focus and increased efficiency. You also won’t have to expand your team to hire new telemarketers, which would mean paying more wages.

Outsourcing is also a more affordable option because you don’t have to pay any benefits, training costs or taxes for your new team members, as they already receive those elsewhere. You don’t need to advertise for employees or interview and vet applicants either. You can just sit back and receive fully vetted and trained telemarketers, who bring experience and knowledge into your business.

We understand that outsourcing isn’t for everyone, though, which is why we offer several ways of supporting you with telemarketing.

Our Services

Outsource to us and we can provide you with a tailored solution to fit your business and requirements. We offer B2B and B2C telemarketing, both in the form of inbound and outbound telemarketing. Our team can perform tasks including generating leads, making sales, performing market research, creating database lists and more.

If you’d prefer to keep things in-house, we understand. We can help you maximise the results of your telemarketing efforts with our telemarketing consulting service, where we assess your current performance and scripts along with your competitors, suggesting room for improvement and development so that you can make the most of what you’re working with.

We also offer list marketing services, whether you outsource with us or do your own telemarketing. We will provide you with marketing lists as detailed as you want them, so that you can utilize them in the telemarketing of your business.

How to Get Started

Want to enter telemarketing or up your game? Get in contact with StraightSource® to hear more about our IT telemarketing solutions. We can be reached through our website or by calling (415) 463-7364.

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Inbound Telemarketing

We will analyze your requirements, then provide you with an ideal and competitive inbound telemarketing solution. We have over 14 years of experience in this area, to provide you with the best, most professional service.

Some solutions include, market research surveys, 3rd party verification services, direct response, lead generation, dealer locator, order taking, surveys, up-selling or cross-selling, catalog sales, membership application, insurance claims and answering services.

Outbound Telemarketing

Our outbound telemarketing services can provide you with a variety of solutions, including lead generation, appointment setting, market research, telemarketing sales, service/product sales, research, reminder calls, customer satisfaction surveys, and more.

Our team is available 24 hours per day, 7 days per week, 365 days per year for your needs. Allow us to qualify your leads, build database lists, evaluation databases and offer our expertise for your marketing strategy. We have the latest technology to give you the most for your budget, and have best-in-breed outbound telemarketing services.

Telemarketing Consulting

Finding the right consulting team to start or grow your telemarketing activities can be tricky. Our team can be your consulting team for all things telemarketing.

We look at an analyze what you’re currently doing, compare it to your competitors, review reporting, scripts, and audit your performance.

We will suggest areas of improvement, customize your telemarketing scripts, and offer call center benchmarking to help you stay up to date with technology and best practices.

List Marketing Services

List marketing includes the research and development of marketing lists that you can use for your telemarketing, whether you work with our telemarketers or not.

We provide direct marketing and telemarketing lists to your specification, and can provide details such as zip code, city, state, job description, income level, credit card details, and more. Additionally, don’t lose track of your customers with our national change of address service.

Our Professional Telemarketing Approach

When You Need Experienced Telemarketing Services

Our team has been providing telemarketing services for over 14 years, servicing a wide variety of industries, including, government agencies, telecom,  debt reduction organizations, non-profits, and Information Technology (IT).

Our solutions are technology-driven so that you always have the most high-tech, modern solution, without having to pay for it yourselves. With our experienced team members, digital recording of calls, customized productivity reports and strict quality control procedures, you won’t have any surprises, and will get the quality telemarketing you need.

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    Experience Counts

    Let us help you grow your business.

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    Our Workforce

    Providing best-in-class, well-trained staff members

Our Workforce is the Difference

We may be offshore, but you won’t find a more professional, well-trained team to represent your company. Our telemarketers can handle any type of call, because of the extensive training they undergo.

When you engage us to handle your telemarketing efforts, you’ll see an increase in sales, at an affordable price.