LOOKING TO OUTSOURCE YOUR CALL CENTER?

Within 30 Days, Our Call Center Will Match
(Or Exceed) Your Current Service Level, While
Lowering Costs Up To 51.5%

OUR CLIENTS

Inbound Call Center Services India

All businesses have essential functions that have to be performed in-house and other functions that can be outsourced. Customer service roles such as call centers benefit from the flexibility of outsourcing in order to answer calls in a timely manner. The best place to outsource is at our inbound call center in India.

It is no secret that India is a popular hub for call center solutions. Here at StraightSource®, we have helped improve the functionality of thousands of businesses with our Indian call centers and it is time for you to join our many success stories. Transform your business into an internationally known name whilst saving money on your labor costs. What could be better?

Why Choose StraightSource For Inbound Call Center Services in India?

We understand that outsourcing can be a daunting concept but rest assured that when you choose StraightSource®, you are in safe hands. We have a set of high quality, skilled workers that have completed rigorous training in order to guarantee that they are an efficient asset to your business. Working with professionalism, our workers care about the reputation of your business and treat each and every customer with respect.

When you have formed a team of our workers, they are yours and only yours until you specify otherwise. This consistency allows each member to learn about the core values and heart of your business, ensuring that your customers receive the best customer service possible.

By outsourcing with StraightSource®, you are guaranteed the workers that you need to function optimally. This means that if an employee calls in sick or is absent, we will have a replacement lined up immediately to minimize downtime. This is just one element that sets us apart from your in-house employees.

Charisma and strong communication skills are essential in any call center environment. As the second-largest English-speaking country in the world, India is a fantastic place to outsource. Remember, solid communication helps to ensure good customer satisfaction levels.

Is It Cost-Effective Solution To Outsource Inbound Call Center in India

You may be wondering how much outsourcing is likely to cost but worry not, it is a highly cost-effective solution for your business. When you choose StraightSource®, you don’t have to think about stresses such as payroll taxes, medical insurance, sick pay and paid vacation days. We do not charge for these, leaving you with just a single low flat rate.

The flexibility of outsourcing is highly desirable, especially in a call center environment. We understand the unpredictability of inbound call centers and the need to increase or decrease workforce numbers at short notice. By outsourcing, you say goodbye to costly hiring and firing charges. Simply let us know how many workers you need, and we take care of the rest. Simple, easy and efficient – sounds fantastic, doesn’t it?

 

 

Find Out More

 

Learn More About Our Inbound Call Center Services in India!

Do you want to learn more about how StraightSource® can benefit your business? Get in touch with our friendly team today!

StraightSource is one of the top inbound call center services specialists in the entire world. If you are looking for an inbound call center in Philippines or anywhere in the world, Contact StraightSource. We also provide a range of other services including telemarketing, financial call center outsourcing, mortgage process outsourcing, offshore software development or whatever you need, our world-class call center teams are here to help you grow your business. Try us for 30days!

 

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

What Is StraightSource And Who Do We Help?

StraightSource is one of the largest outsourcing enterprises in the world. Over the last 18+ years we’ve helped more than 9,036 companies save time, increase profit, and scale much faster.

We’re dedicated to helping enterprise level companies lower operating costs and improve service quality by connecting you to the global talent pool of top experts.

Some of the industries that benefit the most from our services are Financial Services, Mortgage Services, Technology & Software, Accounting, Medical, Security, IT, and MIS Customer Service.

Trusted By Some Of The Most Iconic Companies In The World

What Makes Us Different From Every
Other Labor Outsourcing Service?

We Don’t Feel Like Outsourced Labor

StraightSource employees feel just like your own in house staff. They live further away, yet they use the same software and can be monitored just like your local team. Fast response times, easy resolutions, and seamless communication.

Top Tier Talent For A Single Flat Rate

Our people can work day or night, and you’ll only pay a low flat rate with NO upfront setup costs. Plus if an employee can’t work, we have a bench of experienced people to step in for them without any additional costs to you!

Fast Onboarding And Simple Farewells

We can have an entire project team set up within a few weeks. Once you have your chosen team, you have them for as long as you want. Just give us 30 days’ notice to end the arrangement, with no painful firing costs!

Complete Data Privacy

We have the highest level of security certifications available. Plus, we vet our employees to ensure your data is safe at all times. We take security concerns very seriously, which is why 9/10 times our security standards are higher than your own.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Superstar Guarantee

We know how it is, you trust a BPO and for the first few months it’s great. You get their best resources, their best service, and all for a low price! But then you lose your star players, notice a drop in quality and realize everything is entirely out of your control.
Not with StraightSource.

With StraightSource, our unique hiring criteria and business model ensures you only get the best candidates. Before we press go, you can interview each resource to make sure they match your expectations, and if you’re ever unhappy they will be replaced.

Sleep soundly knowing that your business is in the best hands.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

You Can Outsource Virtually Any Business Process Imaginable With StraightSource

We’ve helped more than 9,036 companies in 45 countries around the world so far… replace virtually every process in the organization from top to bottom and gain an unbeatable competitive advantage in their marketplace.

  • Call Center Services
  • Avatar Calling Service
  • Phone Answering Service
  • Up-Selling & Cross-Selling
  • 800 Answering
  • Billing Queries
  • Event & Trade Show Registration
  • Payment Collection
  • Rebate Processing
  • Product Recalls
  • Order Taking
  • Product & Service Information
  • Sales Closing Services
  • Scheduling Appointments
  • Directory Inquiries
  • Charge Back Handling
  • Job Dispatch
  • Warranty Registration
  • Appointment Setting
  • Lead Generation
  • B2C & B2B Customer Acquisition
  • Cold Calling Campaigns
  • Direct Sales
  • Information Gathering
  • Service Follow-ups
  • Market Research & Surveys
  • Customer Loyalty
  • Telesurveys
  • Sales Verification
  • Welcome Call
  • E-mail Follow up
  • Direct Mail Follow up
  • Sales Lead Follow up
  • Product or Service Promotion
  • Debt Collection
  • Database Development
  • Warm Sales Calls
  • Lead Generation
  • Fund Raising
  • Sales Calls
  • Data Collection
  • Customer Service
  • Membership Renewal
  • Mortgage Services
  • Mortgage Lead Generation
  • Mortgage Loan Processing
  • Post Mortgage Closing
  • Mortgage Underwriting
  • Title Services
  • Mortgage Closing
  • Mortgage Appraisals
  • Financial Services
  • Bookkeeping
  • CATI Services
  • Accounting
  • CCTV Monitoring
  • Tax Processing
  • Email Support
  • Invoice Processing
  • Software Development
  • Engineering Services
  • Mechanical Engineering
  • Structural Engineering
  • Architectural Engineering
  • Civil Engineering
  • Electrical Engineering
  • Desktop Publishing
  • Travel Arrangements
  • Schedule Appointments
  • Internet Research
  • Email Correspondence
  • Data Entry
  • Transcription
  • Plan Events
  • Recruiting Processes
  • External Sourcing
  • Client Facing Contract Recruiters
  • On-Site Sourcing
  • Recruiting Team Training
  • IT Staffing Services
  • ATS Cleaning
  • Team Behavioral Interview Training
  • Medical Billing & Coding
  • Teleradiology Services
  • Medical Transcription
  • Healthcare Software
  • Healthcare Claims Adjudication
  • Medical Animation & Illustration
  • Video Production
Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Outsource Your Call Center
In 3 Easy Steps

1

Try Our Top Talent With A 30-Day Pilot Program

Worried about getting locked into a long-term contract if you try outsourcing? Not with StraightSource. You can simply take a 30-day trial of our service with a no-obligation pilot program and experience the quality first-hand.

2

Meet And Select Your Desired Call Center Team

You have complete control over your outsourced team. You can meet each member, choose the ones you connect with, and keep them as long as you want. They won’t work for anyone else while they’re a part of your organization.

 

3

Save Time, Slash Costs And Scale Fast

Now you can really begin building out your team of outsourced services. Bolster your local staff, or completely replace each department one by one to maximize your cost savings and performance. It gives you unprecedented scalability.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Don’t take our word for it…

I have been completely satisfied. The representatives are quick and easy to work with.

Technology Solutions Company

While our staff were on leave, StraightSource managed our technical support and development so that our deliverables could still be met on time!

Banking Solutions Provider

The StraightSource agents managed to double our sales over the last 6 months and we have decreased our costs by 30%!

Broadband Carrier

We were able to reduce our operational costs by 40% by Outsourcing Underwriting Support Services to StraightSource!

Residential Lenders

The StraightSource Team created our Office 365 environment and seamlessly migrating all our end-users with minimal downtime.

Pharmaceutical Company

Their agents always make a 100% consistent pitch that was positive, with a clean, clear voice that was always warm and friendly.

Broadband Carrier

Ready To Slash Call Center Costs Without Sacrificing Service Quality

We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.

Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.

 

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team