All businesses have essential functions that have to be performed in-house and other functions that can be outsourced. Customer service roles such as call centers benefit from the flexibility of outsourcing in order to answer calls in a timely manner. The best place to outsource is at our inbound call center in India.
It is no secret that India is a popular hub for call center solutions. Here at StraightSource®, we have helped improve the functionality of thousands of businesses with our Indian call centers and it is time for you to join our many success stories. Transform your business into an internationally known name whilst saving money on your labor costs. What could be better?
We understand that outsourcing can be a daunting concept but rest assured that when you choose StraightSource®, you are in safe hands. We have a set of high quality, skilled workers that have completed rigorous training in order to guarantee that they are an efficient asset to your business. Working with professionalism, our workers care about the reputation of your business and treat each and every customer with respect.
When you have formed a team of our workers, they are yours and only yours until you specify otherwise. This consistency allows each member to learn about the core values and heart of your business, ensuring that your customers receive the best customer service possible.
By outsourcing with StraightSource®, you are guaranteed the workers that you need to function optimally. This means that if an employee calls in sick or is absent, we will have a replacement lined up immediately to minimize downtime. This is just one element that sets us apart from your in-house employees.
Charisma and strong communication skills are essential in any call center environment. As the second-largest English-speaking country in the world, India is a fantastic place to outsource. Remember, solid communication helps to ensure good customer satisfaction levels.
You may be wondering how much outsourcing is likely to cost but worry not, it is a highly cost-effective solution for your business. When you choose StraightSource®, you don’t have to think about stresses such as payroll taxes, medical insurance, sick pay and paid vacation days. We do not charge for these, leaving you with just a single low flat rate.
The flexibility of outsourcing is highly desirable, especially in a call center environment. We understand the unpredictability of inbound call centers and the need to increase or decrease workforce numbers at short notice. By outsourcing, you say goodbye to costly hiring and firing charges. Simply let us know how many workers you need, and we take care of the rest. Simple, easy and efficient – sounds fantastic, doesn’t it?
Do you want to learn more about how StraightSource® can benefit your business? Get in touch with our friendly team today!
StraightSource is one of the top inbound call center services specialists in the entire world. If you are looking for an inbound call center in Philippines or anywhere in the world, Contact StraightSource. We also provide a range of other services including telemarketing, financial call center outsourcing, mortgage process outsourcing, offshore software development or whatever you need, our world-class call center teams are here to help you grow your business. Try us for 30days!
Outsourcing that feels like an inhouse team
StraightSource is one of the largest outsourcing enterprises in the world. Over the last 18+ years we’ve helped more than 9,036 companies save time, increase profit, and scale much faster.
We’re dedicated to helping enterprise level companies lower operating costs and improve service quality by connecting you to the global talent pool of top experts.
Some of the industries that benefit the most from our services are Financial Services, Mortgage Services, Technology & Software, Accounting, Medical, Security, IT, and MIS Customer Service.
Outsourcing that feels like an inhouse team
We know how it is, you trust a BPO and for the first few months it’s great. You get their best resources, their best service, and all for a low price! But then you lose your star players, notice a drop in quality and realize everything is entirely out of your control.
Not with StraightSource.
With StraightSource, our unique hiring criteria and business model ensures you only get the best candidates. Before we press go, you can interview each resource to make sure they match your expectations, and if you’re ever unhappy they will be replaced.
Sleep soundly knowing that your business is in the best hands.
Outsourcing that feels like an inhouse team
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Worried about getting locked into a long-term contract if you try outsourcing? Not with StraightSource. You can simply take a 30-day trial of our service with a no-obligation pilot program and experience the quality first-hand.
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You have complete control over your outsourced team. You can meet each member, choose the ones you connect with, and keep them as long as you want. They won’t work for anyone else while they’re a part of your organization.
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Now you can really begin building out your team of outsourced services. Bolster your local staff, or completely replace each department one by one to maximize your cost savings and performance. It gives you unprecedented scalability.
Outsourcing that feels like an inhouse team
We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.
Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.
Outsourcing that feels like an inhouse team
