When that phone rings, it is essential that you have someone there to answer. But there is a fine balance in getting the perfect number of employees. If you have too many employees, they’ll be sitting and wasting time waiting for a call, and if you have too few, they’ll be put under a lot of pressure and your standards are at risk of slipping.
The best way to find that balance? With the use of our inbound call center in the Philippines.
That’s right, what better way to control your workforce than with the flexibility to increase and decrease your workers without excessive hiring and firing charges. Outsourcing provides you with this. Here at StraightSource®, we have thousands of highly trained, skillful workers that are ready to excel in your business as and when you need them.
With competition high between businesses, it is essential to stand out from the crowd. Outsourcing sets you apart from other call centers for many reasons – not least of which is the money that you’ll be saving on labor. Why subject yourself to payroll taxes, medical insurance, liability insurance, vacation days and other charges when you don’t have to? When you choose StraightSource®, we do not charge for these. That’s right, you still receive quality workers but for a fraction of the cost.
Outsourcing can also turn your business into a household name. By outsourcing your workers from a country such as the Philippines, you are creating an international reputation for yourself. A mutually beneficial agreement that provides great opportunities to those in a less developed country whilst improving your global image. Sounds fantastic, doesn’t it?
Of all inbound call centers in the Philippines, few compare to us here at StraightSource®. The perfect go-between, we are experienced, trustworthy and will never let you down. We ensure that our workers are professional, efficient and undergo regular training to maintain high standards.
We understand that an inbound call center can be an unpredictable environment. It is no secret that inbound call volume numbers can fluctuate day to day so ensuring that you have a flexible workforce is key. If you have calls at all times of the day, we have you covered there too. Our staff are able to work at any time of the day or night to ensure your calls are answered in a timely manner.
Rest assured that your data is protected when you choose StraightSource®. We record our calls, have highly secure archives and our workers are dependable. Our cyber security is unquestionable, and the safety of your data is a top priority of ours.
Are you ready to experience the benefits of outsourcing? Optimize your productivity today without going over your budget. What could be better? Speak to our friendly team to get started.
We also provide a range of other outsourcing solutions in the Philippines so if you are looking for BPO services in Philippines, telemarketing services in Philippines, or outbound telemarketing services in the Philippines, We’re here to help!
Outsourcing that feels like an inhouse team
StraightSource is one of the largest outsourcing enterprises in the world. Over the last 18+ years we’ve helped more than 9,036 companies save time, increase profit, and scale much faster.
We’re dedicated to helping enterprise level companies lower operating costs and improve service quality by connecting you to the global talent pool of top experts.
Some of the industries that benefit the most from our services are Financial Services, Mortgage Services, Technology & Software, Accounting, Medical, Security, IT, and MIS Customer Service.
Outsourcing that feels like an inhouse team
We know how it is, you trust a BPO and for the first few months it’s great. You get their best resources, their best service, and all for a low price! But then you lose your star players, notice a drop in quality and realize everything is entirely out of your control.
Not with StraightSource.
With StraightSource, our unique hiring criteria and business model ensures you only get the best candidates. Before we press go, you can interview each resource to make sure they match your expectations, and if you’re ever unhappy they will be replaced.
Sleep soundly knowing that your business is in the best hands.
Outsourcing that feels like an inhouse team
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Worried about getting locked into a long-term contract if you try outsourcing? Not with StraightSource. You can simply take a 30-day trial of our service with a no-obligation pilot program and experience the quality first-hand.
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You have complete control over your outsourced team. You can meet each member, choose the ones you connect with, and keep them as long as you want. They won’t work for anyone else while they’re a part of your organization.
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Now you can really begin building out your team of outsourced services. Bolster your local staff, or completely replace each department one by one to maximize your cost savings and performance. It gives you unprecedented scalability.
Outsourcing that feels like an inhouse team
We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.
Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.
Outsourcing that feels like an inhouse team
