About Us

StraightSource is one of the top Business Process Outsourcing companies in the entire world.

We specialize in helping Small, Medium and Large Enterprises reach their strategic goals faster by connecting them with top tier global talent and leveraging innovative technology.

Over the last 18+ years we’ve helped more than 9,036 companies save time, increase profit, and scale much faster with our services.

Our clients – both big and small – love the bespoke nature of our service instead of the one size fits all approach they find elsewhere.

We’re big enough to service any need you have, yet small and agile enough to give you the attention you deserve.

You see, we’re different from any other labor outsourcing service you’ve tried before.

We have an unparalleled understanding of every department within a successful enterprise.

We know how each department integrates with one another, we know what tech and software they use, and we know what top quality work looks like.

Whatever business process you want to outsource, we have a large and experienced team to help you achieve your strategic goals.


StraightSource is your one-stop-shop to outsource any and every business process you can imagine.

You can hire and onboard a full project team within a few weeks, keep them as long as you want, then part ways with ZERO firing costs – just 30 days’ notice is all you need to give us.

Can you imagine the opportunities this creates for your company?

It’s just one of the many reasons why world leading organizations are making the switch to our outsourced labor in record numbers.

51.5% Average

Cost Saved

*Without lowering quality

Discover how to lower your staff overheads by up to HALF and scale faster than ever before.


We’ve helped thousands of companies increase growth while improving their service quality.

45 Countries

Our services are designed specifically for organizations in the United States, plus we have a range of services provided to 44 other countries globally.

90+ Services

More than 90 services you can replace or strengthen with our top tier global talent pool.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Locations You Can Find Us

StraightSource has corporate offices in the US (Los Angeles, San Francisco, St. Louis, Princeton, NJ, and Miami Florida) UK (London, and Manchester), Philippines (Davao), Columbia (Bogata), Hong Kong, and India, with our execution centers positioned across multiple locations such as India, Philippines, Asia and South America.

We have long-term customers located in the US, Canada, UK, Ireland, Norway, France, Australia, New Zealand, The Netherlands, Switzerland, Israel, India, Hong Kong, Singapore, Japan, NZ, Australia, Sweden, Germany, UAE, Brazil and Spain.

Meet Our Founder, Jesse Hahn

Jesse Hahn lives by his four life pillars: Discipline, Determination, Focus, and Faith! Jesse has over 40 years of experience in Corporate Enterprise/ SME Business Services.

Few people in the world can match his knowledge of every department in a large global corporation, including the software they use (CRM, ERP, etc..), and their employee’s position/title and job description.

He has years of international business financial experience as well. Jesse regularly consults with Enterprise, and SME’s on Outsourcing their labor pools to increase quality, production, along with decreasing overall costs.

You Can Outsource Virtually Any Business Process Imaginable With StraightSource

We’ve helped more than 9,036 companies in 45 countries around the world so far… replace virtually every process in the organization from top to bottom and gain an unbeatable competitive advantage in their marketplace.

  • Call Center Services
  • Avatar Calling Service
  • Phone Answering Service
  • Up-Selling & Cross-Selling
  • 800 Answering
  • Billing Queries
  • Event & Trade Show Registration
  • Payment Collection
  • Rebate Processing
  • Product Recalls
  • Order Taking
  • Product & Service Information
  • Sales Closing Services
  • Scheduling Appointments
  • Directory Inquiries
  • Charge Back Handling
  • Job Dispatch
  • Warranty Registration
  • Appointment Setting
  • Lead Generation
  • B2C & B2B Customer Acquisition
  • Cold Calling Campaigns
  • Direct Sales
  • Information Gathering
  • Service Follow-ups
  • Market Research & Surveys
  • Customer Loyalty
  • Telesurveys
  • Sales Verification
  • Welcome Call
  • E-mail Follow up
  • Direct Mail Follow up
  • Sales Lead Follow up
  • Product or Service Promotion
  • Debt Collection
  • Database Development
  • Warm Sales Calls
  • Lead Generation
  • Fund Raising
  • Sales Calls
  • Data Collection
  • Customer Service
  • Membership Renewal
  • Mortgage Services
  • Mortgage Lead Generation
  • Mortgage Loan Processing
  • Post Mortgage Closing
  • Mortgage Underwriting
  • Title Services
  • Mortgage Closing
  • Mortgage Appraisals
  • Financial Services
  • Bookkeeping
  • CATI Services
  • Accounting
  • CCTV Monitoring
  • Tax Processing
  • Email Support
  • Invoice Processing
  • Software Development
  • Engineering Services
  • Mechanical Engineering
  • Structural Engineering
  • Architectural Engineering
  • Civil Engineering
  • Electrical Engineering
  • Desktop Publishing
  • Travel Arrangements
  • Schedule Appointments
  • Internet Research
  • Email Correspondence
  • Data Entry
  • Transcription
  • Plan Events
  • Recruiting Processes
  • External Sourcing
  • Client Facing Contract Recruiters
  • On-Site Sourcing
  • Recruiting Team Training
  • IT Staffing Services
  • ATS Cleaning
  • Team Behavioral Interview Training
  • Medical Billing & Coding
  • Teleradiology Services
  • Medical Transcription
  • Healthcare Software
  • Healthcare Claims Adjudication
  • Medical Animation & Illustration
  • Video Production
Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Specialist Services
Our Clients Love The Most

Call Center

Need help with inbound
or outbound calls?

Customer service specialists, appointment setting, or just someone professional to answer the phones?

Whatever you need, our world-class call center teams and Avatar service are here to help grow your business.

You have over 75 different categories of phone services at your disposal with StraightSource.

Mortgage Services

Need expert help with processing
mortgages for your clients?

We have a vast team of qualified mortgage specialists who can handle mortgage processing, indexing, appraisal review, mortgage QA, compliance audits, underwriting, pre closing, and post closing services within the United States.

Outsource the tedious tasks, expand your business and save up to $29,860 per employee!

Software Development

Need software created for
your company or team?

Have you been tasked with redeveloping your website? Maybe your company wants to bring out a new mobile app? Or do you need some custom software created for your company processes?

Save a huge amount of time and money with our highly trained software development team. We can fill out the gaps in your internal team, or completely replace them – it’s up to you!


Wish every call your team made or received had a successful outcome?

That’s what our revolutionary service Avatar is designed to do. It’s an innovative service that gives our call operators the ability to run every call as perfectly as possible.

It can help your team reduce call time, close more leads, and save broken relationships from the brink of collapse…

All while slashing costs by up to 51.5%!

Ready To Slash Costs By Up To 51.5% While Improving Service Quality?

We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.

Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.

Want To Find Out More About How We Can Help You?

Curious to see how this can work for your company?

Organize a time to speak with one of our expert consultants and find out if we’re the right fit for each other. There’s no risk, no catch and no-obligation to do anything following your consultation.

It’s simply a way for you to have your questions answered and get more information on growing your company the smart way with Business Process Outsourcing.

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team