LOOKING TO OUTSOURCE YOUR CALL CENTER?

Within 30 Days, Our Call Center Will Match
(Or Exceed) Your Current Service Level, While
Lowering Costs Up To 51.5%

OUR CLIENTS

Outsource Call Center in Philippines

Are you looking for flexible workers that don’t cost an arm and a leg? Then you have come to the right place. Here at StraightSource®, we provide outsourced call center services in the Philippines. Outsourcing with us is the most cost-effective solution for your business.

Building the optimum workforce is easy when you are in control of your workers. Why waste money by employing too many workers? Or force your in-house employees to work under constant pressure? When you outsource, you have the flexibility to make changes as and when you need them without being subject to excessive hiring and firing costs.

Your Call Center Will Benefit from Outsourcing in Philippines, in More Ways Than One!

Get ahead of the industry by discovering the many benefits of outsourcing. Not only will you optimize the functionality of your call center, but you’ll also save money! What could be better?

Quality Workers

Rest assured that when you choose to outsource a call center in Philippines with us at StraightSource®, you are guaranteed, high-quality workers. We provide temporary employees that work with integrity, confidentiality and the utmost professionalism.

Cheaper Labor

It is no secret that more employees equal more money, but outsourcing can be a very cost-effective solution. When you outsource you don’t need to worry about FICA taxes, health benefits or retirement packages. We take care of everything here at StraightSource®.

Flexibility

Business is unpredictable, especially in the call center industry. Some days you may make a high volume of calls with a lower success rate, other days you’ll make a lower volume of calls but convert every one. We understand this so provide flexibility with our workers. Simply tell us how many people you need and let us do the rest.

Consistency

In an outbound call center, consistency is key. Once you have selected your team, they will work only for you. In the rare instance that sickness or absence occurs, we will source a replacement to minimize downtime.

Reputation

Outsourcing can be a fantastic way to have your business recognized internationally. A mutually beneficial arrangement, you are able to offer opportunities to those in developing countries and in return, you put your name on the map and build a solid reputation.

Of all the outbound call centers in the Philippines, few can compare to ours. We have workers to cover all hours of the day and night to align with your opening hours and everyone is fully trained, highly efficient, and ready to hit the ground running. With call recording technology and secure archives, your data is safe in our hands.

Outsourcing Outbound Call Center in the Philippines Provides Endless Options for Your Business

There are many ways to approach outsourcing a call center in Philippines and we are here to ensure you get the best solution for your business. You have the flexibility to personalize your workers. Whether you are looking solely for temporary workers, or would prefer a temporary to a permanent solution, we have you covered. Get in touch today to learn more.

We also provide a range of other outsourcing solutions in the Philippines so if you are looking for BPO services in Philippines, telemarketing services in Philippines, or inbound call center in Philippines, we’re here to help!

We can be reached through our website or by calling (415) 463-7364.

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

What Is StraightSource And Who Do We Help?

StraightSource is one of the largest outsourcing enterprises in the world. Over the last 18+ years we’ve helped more than 9,036 companies save time, increase profit, and scale much faster.

We’re dedicated to helping enterprise level companies lower operating costs and improve service quality by connecting you to the global talent pool of top experts.

Some of the industries that benefit the most from our services are Financial Services, Mortgage Services, Technology & Software, Accounting, Medical, Security, IT, and MIS Customer Service.

Trusted By Some Of The Most Iconic Companies In The World

What Makes Us Different From Every
Other Labor Outsourcing Service?

We Don’t Feel Like Outsourced Labor

StraightSource employees feel just like your own in house staff. They live further away, yet they use the same software and can be monitored just like your local team. Fast response times, easy resolutions, and seamless communication.

Top Tier Talent For A Single Flat Rate

Our people can work day or night, and you’ll only pay a low flat rate with NO upfront setup costs. Plus if an employee can’t work, we have a bench of experienced people to step in for them without any additional costs to you!

Fast Onboarding And Simple Farewells

We can have an entire project team set up within a few weeks. Once you have your chosen team, you have them for as long as you want. Just give us 30 days’ notice to end the arrangement, with no painful firing costs!

Complete Data Privacy

We have the highest level of security certifications available. Plus, we vet our employees to ensure your data is safe at all times. We take security concerns very seriously, which is why 9/10 times our security standards are higher than your own.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Superstar Guarantee

We know how it is, you trust a BPO and for the first few months it’s great. You get their best resources, their best service, and all for a low price! But then you lose your star players, notice a drop in quality and realize everything is entirely out of your control.
Not with StraightSource.

With StraightSource, our unique hiring criteria and business model ensures you only get the best candidates. Before we press go, you can interview each resource to make sure they match your expectations, and if you’re ever unhappy they will be replaced.

Sleep soundly knowing that your business is in the best hands.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

You Can Outsource Virtually Any Business Process Imaginable With StraightSource

We’ve helped more than 9,036 companies in 45 countries around the world so far… replace virtually every process in the organization from top to bottom and gain an unbeatable competitive advantage in their marketplace.

  • Call Center Services
  • Avatar Calling Service
  • Phone Answering Service
  • Up-Selling & Cross-Selling
  • 800 Answering
  • Billing Queries
  • Event & Trade Show Registration
  • Payment Collection
  • Rebate Processing
  • Product Recalls
  • Order Taking
  • Product & Service Information
  • Sales Closing Services
  • Scheduling Appointments
  • Directory Inquiries
  • Charge Back Handling
  • Job Dispatch
  • Warranty Registration
  • Appointment Setting
  • Lead Generation
  • B2C & B2B Customer Acquisition
  • Cold Calling Campaigns
  • Direct Sales
  • Information Gathering
  • Service Follow-ups
  • Market Research & Surveys
  • Customer Loyalty
  • Telesurveys
  • Sales Verification
  • Welcome Call
  • E-mail Follow up
  • Direct Mail Follow up
  • Sales Lead Follow up
  • Product or Service Promotion
  • Debt Collection
  • Database Development
  • Warm Sales Calls
  • Lead Generation
  • Fund Raising
  • Sales Calls
  • Data Collection
  • Customer Service
  • Membership Renewal
  • Mortgage Services
  • Mortgage Lead Generation
  • Mortgage Loan Processing
  • Post Mortgage Closing
  • Mortgage Underwriting
  • Title Services
  • Mortgage Closing
  • Mortgage Appraisals
  • Financial Services
  • Bookkeeping
  • CATI Services
  • Accounting
  • CCTV Monitoring
  • Tax Processing
  • Email Support
  • Invoice Processing
  • Software Development
  • Engineering Services
  • Mechanical Engineering
  • Structural Engineering
  • Architectural Engineering
  • Civil Engineering
  • Electrical Engineering
  • Desktop Publishing
  • Travel Arrangements
  • Schedule Appointments
  • Internet Research
  • Email Correspondence
  • Data Entry
  • Transcription
  • Plan Events
  • Recruiting Processes
  • External Sourcing
  • Client Facing Contract Recruiters
  • On-Site Sourcing
  • Recruiting Team Training
  • IT Staffing Services
  • ATS Cleaning
  • Team Behavioral Interview Training
  • Medical Billing & Coding
  • Teleradiology Services
  • Medical Transcription
  • Healthcare Software
  • Healthcare Claims Adjudication
  • Medical Animation & Illustration
  • Video Production
Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Outsource Your Call Center
In 3 Easy Steps

1

Try Our Top Talent With A 30-Day Pilot Program

Worried about getting locked into a long-term contract if you try outsourcing? Not with StraightSource. You can simply take a 30-day trial of our service with a no-obligation pilot program and experience the quality first-hand.

2

Meet And Select Your Desired Call Center Team

You have complete control over your outsourced team. You can meet each member, choose the ones you connect with, and keep them as long as you want. They won’t work for anyone else while they’re a part of your organization.

 

3

Save Time, Slash Costs And Scale Fast

Now you can really begin building out your team of outsourced services. Bolster your local staff, or completely replace each department one by one to maximize your cost savings and performance. It gives you unprecedented scalability.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Don’t take our word for it…

I have been completely satisfied. The representatives are quick and easy to work with.

Technology Solutions Company

While our staff were on leave, StraightSource managed our technical support and development so that our deliverables could still be met on time!

Banking Solutions Provider

The StraightSource agents managed to double our sales over the last 6 months and we have decreased our costs by 30%!

Broadband Carrier

We were able to reduce our operational costs by 40% by Outsourcing Underwriting Support Services to StraightSource!

Residential Lenders

The StraightSource Team created our Office 365 environment and seamlessly migrating all our end-users with minimal downtime.

Pharmaceutical Company

Their agents always make a 100% consistent pitch that was positive, with a clean, clear voice that was always warm and friendly.

Broadband Carrier

These Are The Questions We Get Asked The Most

Won’t I Lose Control Of My Business?

Just like having your people upstairs, across the street, or across the country, your outsourced labor will work from your software, your hours, be managed by your management team, and have the same security measures. You will always be in control!

Why Should I Outsource When I Could Just Hire In-House?

Outsourcing labor is extremely lower cost more effective, easy on easy off hiring, no need for HR, Staffing, plus you pay just one flat hourly rate, so no faculty costs, Tax's, insurance, or need for benefits.

Can I Outsource Even If I’m A Small Business?

With Straightsource labor (all of your positions in your company can be outsourced), your small business will be far more profitable and can grow at the rate you want without being saddled with office space, and high labor costs

Which Services Or Tasks Should I Outsource?

Any task or service where you don't need a live person standing in front of your client can be outsourced!

How Much Access Should I Give To My Outsourcing Partner?

Our people work for you full time, so they would have the same access as an in-house employee would need.

How Do You Ensure That Your Data And Your Business Are Safe?

Our facilities have the highest level of security certifications available. Plus, we vet our employees to ensure your data is safe at all times. We take security concerns very seriously, which is why 9/10 times our security standards are higher than your own.

Ready To Slash Call Center Costs Without Sacrificing Service Quality

We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.

Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.

 

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team