BPO Call Center Services
An increasing number of businesses in a wide variety of industries from professional and business services, IT and call center customer services to logistics, manufacturing, food production, and health care are choosing to outsource jobs and services. If you feel that outsourcing part of your operation to an outside provider could help your business, look no further than StraightSource®.
As a leading BPO service provider, we support a wide range of clients with access to our highly experienced, low-cost labor resources. Whether you need to fill a specific role, need dedicated staff to work on a short-term project or need people to take on specialist tasks, we can provide the people you need. We’re a Top 10 BPO with 9,000 clients in 45 countries who love and appreciate our personal service. Read More
The Benefits of Using a BPO Services Company
Many benefits come with outsourcing some of your operations to BPO partners.
- First and foremost, you’ll be able to cut the costs and expenses incurred when filling positions, including salaries, overheads, equipment, and technology. You’ll simply pay a low flat rate – we take care of the rest.
- You can hire the employees you need to enable your business to grow without commitment; rapidly scaling up your workforce when needed and reducing overheads quickly when they are no longer required.
- You’ll have access to the highly trained staff you need when you need them. You won’t have to worry about recruiting and training new staff to get them up to speed.
- You can bring in specialists for temporary projects.
- You can give new employees a trial run to see if they are a good fit for both the role and your company culture.
- It enables you to focus on the core aspects of your business.
Is StraightSource® the Right BPO Call Center Company for You?
Choosing the right BPO services company for your business opens up a number of questions, such as will outsourcing give me the control I have now? Will our data be secure? Do your people work for more than one company at a time? How will you guarantee the quality of your services?
We understand your concerns. And we’ve worked hard to address all these issues. When you use StraightSource®, you can rest assured that:
- You’ll retain full control over your operation. We work with you to design a structure that will fit seamlessly into your organization.
- We take the security of data very seriously. We have an airtight security process that’s designed to keep your data, and that of your customers, completely safe and secure from both internal and external threats.
- Once you have selected a team, they will stay with you for as long as you need them. We don’t move them around and they only work for your company.
- All calls are recorded for quality assurance and to identify ways in which we can improve our service.
Our aim, as your outsourcing business partner, is to provide you with innovative ways to maximize profitability by increasing productivity in the most cost-effective way.
Try Our BPO Services Out for Size
We’re confident, that just like our existing clients, you’re going to love our service. That’s why we’re happy to offer you a trial run a 30-day pilot to see how it works. Get in touch with us now by completing our online form and let’s see how our BPO global services can help your business. StraightSource is one of the top global outsourcing solutions specialists in the entire world. If you are looking for BPO services in Philippines, BPO services in India, or in any other countries around the world, Contact StraightSource. We also provide a range of other services including IT telemarketing, mortgage outsourcing, and software development outsourcing. or whatever you need, our world-class call center teams are here to help you grow your business. Try us for 30days!
Our Clients Love The Most
Need help with inbound
or outbound calls?
Customer service specialists, appointment setting, or just someone professional to answer the phones?
Whatever you need, our world-class call center teams and Avatar service are here to help grow your business.
You have over 75 different categories of phone services at your disposal with StraightSource.
Need expert help with processing
mortgages for your clients?
We have a vast team of qualified mortgage specialists who can handle mortgage processing, indexing, appraisal review, mortgage QA, compliance audits, underwriting, pre closing, and post closing services within the United States.
Outsource the tedious tasks, expand your business and save up to $29,860 per employee!
Need software created for
your company or team?
Have you been tasked with redeveloping your website? Maybe your company wants to bring out a new mobile app? Or do you need some custom software created for your company processes?
Save a huge amount of time and money with our highly trained software development team. We can fill out the gaps in your internal team, or completely replace them – it’s up to you!
Wish every call your team made or received had a successful outcome?
That’s what our revolutionary service Avatar is designed to do. It’s an innovative service that gives our call operators the ability to run every call as perfectly as possible.
It can help your team reduce call time, close more leads, and save broken relationships from the brink of collapse…
All while slashing costs by up to 51.5%!
You Can Outsource Virtually Any Business Process Imaginable With StraightSource
We’ve helped more than 9,036 companies in 45 countries around the world so far… replace virtually every process in the organization from top to bottom and gain an unbeatable competitive advantage in their marketplace.
- Call Center Services
- Avatar Calling Service
- Phone Answering Service
- Up-Selling & Cross-Selling
- 800 Answering
- Billing Queries
- Event & Trade Show Registration
- Payment Collection
- Rebate Processing
- Product Recalls
- Order Taking
- Product & Service Information
- Sales Closing Services
- Scheduling Appointments
- Directory Inquiries
- Charge Back Handling
- Job Dispatch
- Warranty Registration
- Appointment Setting
- Lead Generation
- B2C & B2B Customer Acquisition
- Cold Calling Campaigns
- Direct Sales
- Information Gathering
- Service Follow-ups
- Market Research & Surveys
- Customer Loyalty
- Sales Verification
- Welcome Call
- E-mail Follow up
- Direct Mail Follow up
- Sales Lead Follow up
- Product or Service Promotion
- Debt Collection
- Database Development
- Warm Sales Calls
- Lead Generation
- Fund Raising
- Sales Calls
- Data Collection
- Customer Service
- Membership Renewal
- Mortgage Services
- Mortgage Lead Generation
- Mortgage Loan Processing
- Post Mortgage Closing
- Mortgage Underwriting
- Title Services
- Mortgage Closing
- Mortgage Appraisals
- Financial Services
- CATI Services
- CCTV Monitoring
- Tax Processing
- Email Support
- Invoice Processing
- Software Development
- Engineering Services
- Mechanical Engineering
- Structural Engineering
- Architectural Engineering
- Civil Engineering
- Electrical Engineering
- Desktop Publishing
- Travel Arrangements
- Schedule Appointments
- Internet Research
- Email Correspondence
- Data Entry
- Plan Events
- Recruiting Processes
- External Sourcing
- Client Facing Contract Recruiters
- On-Site Sourcing
- Recruiting Team Training
- IT Staffing Services
- ATS Cleaning
- Team Behavioral Interview Training
- Medical Billing & Coding
- Teleradiology Services
- Medical Transcription
- Healthcare Software
- Healthcare Claims Adjudication
- Medical Animation & Illustration
- Video Production
Ready To Slash Operating Costs While Improving Service Quality?
We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.
Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5% while increasing service quality, there’s no obligation to continue.