Updated: 13 of July, 2022
Dear Executive/VP,
Running a successful call center is tough.
Hitting sales targets on a consistent basis…
Ensuring every inquiry is handled promptly and professionally…
Trying to minimize compliance errors that leave your business vulnerable…
There are so many challenges you face – and every single one is made more difficult by high staff turnover and rising labor costs.
But what if you could solve all of these problems AND lower your costs by up to 51.5% at the same time?
Sound too good to be true?
Don’t be so sure…
We’ve helped thousands of companies achieve this seemingly impossible goal – and we’re offering to help you do it, too.
How?
Simple – Avatar.
Avatar is an advanced call service using SoundBoard Software which gives our call center operators the ability to make every call run perfectly!
You still have real operators listening to every call…
However, they have pre-recorded greetings, questions, and answers to choose from within the software.
These recordings have been made by professional vocalists and sound 100% natural.
The prospect will never know the responses are pre-recorded…
Yet it gives you the power to make every call run perfectly on script, with the right voice inflections and tone.
You can drastically reduce the performance gap between your best and worst performers – almost overnight.
Every call center has a star player.
Whether that’s a sales gun who closes more leads than everyone else…
Or a customer service rep that can repair a broken relationship on the brink of collapse…
There’s always someone who shines above the rest.
Someone who has been with you for years, knows your process inside out, and never makes mistakes.
So imagine if that star player could take every single call your business makes or receives.
Every interaction with a customer would run through that person.
There would be fewer errors. You’d close more leads. And every customer inquiry would be resolved quickly and successfully.
That’s exactly what Avatar is designed to do – ensure every call achieves a successful outcome for your business.
Except that, unlike your star player, Every call is on script, every call is like the first one of the day, and every call leaves your prospect or client happy with the results!
And they never have a bad day (not even on Mondays).
Outsourcing that feels like an inhouse team
StraightSource is one of the largest outsourcing enterprises in the world. Over the last 18+ years we’ve helped more than 9,036 companies save time, increase profit, and scale much faster.
We’re dedicated to helping enterprise level companies lower operating costs and improve service quality by connecting you to the global talent pool of top experts.
Some of the industries that benefit the most from our services are Financial Services, Mortgage Services, Technology & Software, Accounting, Medical, Security, IT, and MIS Customer Service.
Outsourcing that feels like an inhouse team
We know how it is, you trust a BPO and for the first few months it’s great. You get their best resources, their best service, and all for a low price! But then you lose your star players, notice a drop in quality and realize everything is entirely out of your control.
Not with StraightSource.
With StraightSource, our unique hiring criteria and business model ensures you only get the best candidates. Before we press go, you can interview each resource to make sure they match your expectations, and if you’re ever unhappy they will be replaced.
Sleep soundly knowing that your business is in the best hands.
Outsourcing that feels like an inhouse team
1
Worried about getting locked into a long-term contract if you try outsourcing? Not with StraightSource. You can simply take a 30-day trial of our service with a no-obligation pilot program and experience the quality first-hand.
2
You have complete control over your outsourced team. You can meet each member, choose the ones you connect with, and keep them as long as you want. They won’t work for anyone else while they’re a part of your organization.
3
Now you can really begin building out your team of outsourced services. Bolster your local staff, or completely replace each department one by one to maximize your cost savings and performance. It gives you unprecedented scalability.
Outsourcing that feels like an inhouse team
Just like having your people upstairs, across the street, or across the country, your outsourced labor will work from your software, your hours, be managed by your management team, and have the same security measures. You will always be in control!
Outsourcing labor is extremely lower cost more effective, easy on easy off hiring, no need for HR, Staffing, plus you pay just one flat hourly rate, so no faculty costs, Tax's, insurance, or need for benefits.
With Straightsource labor (all of your positions in your company can be outsourced), your small business will be far more profitable and can grow at the rate you want without being saddled with office space, and high labor costs
Any task or service where you don't need a live person standing in front of your client can be outsourced!
Our people work for you full time, so they would have the same access as an in-house employee would need.
Our facilities have the highest level of security certifications available. Plus, we vet our employees to ensure your data is safe at all times. We take security concerns very seriously, which is why 9/10 times our security standards are higher than your own.
We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.
Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5% while increasing service quality, there’s no obligation to continue.
Outsourcing that feels like an inhouse team
