LOOKING TO OUTSOURCE YOUR CALL CENTER?

Within 30 Days, Our Call Center Will Match
(Or Exceed) Your Current Service Level, While
Lowering Costs Up To 51.5%

OUR CLIENTS

Outsourcing Call Center Services India

When running a business, it can be hard to find a balance between front and back office duties. You want to be able to give your customers a fast and efficient service in the background whilst maintaining a good relationship with those who call in with queries. The solution? Call center outsourcing in India.

That is where we come in at StraightSource®. We offer fantastic outsourcing services, connecting you with highly skilled, patient and flexible workers. Maximize the quality of your customer service whilst minimizing the cost. Sounds great, doesn’t it? That’s because it is. Our workers are able to provide service at any time of the day or night and are committed to your business. Helping to ease the pressure, your in-house employees will have more time to focus on your customers without there being a stream of calls piling up in the background.

With ongoing training, call recording facilities and secure facilities, your data is untouchable here at StraightSource®. Our highly secure services have helped thousands of businesses and it’s time for you to join our success stories.

 

Why Choose StraightSource For Outsourcing Call Center Services in India?

We understand the reservations that you may have when considering outsourcing but rest assured, we provide the best in the industry. The safety and functionality of your business is a priority to us, and our staff work with integrity, confidentiality and professionalism. When you choose StraightSource®, you will receive highly trained workers that are efficient and ready to hit the ground running.

By working with an outsourcing company such as ourselves, you benefit from the guarantee of quality workers. Whereas your in-house employees could have unexpected absences, you will never fall short with your outsourced workers. Once you have selected your team, they only work for your business and if a team member cannot work, we have a replacement lined up immediately to take their place to minimize downtime.

 

Discover the Benefits of Outsourcing Call Center Services in India

When it comes to business, anything can happen. A call center is an unpredictable environment so having the flexibility to increase or decrease your staff is beneficial. What makes outsourcing even better is that you don’t have to pay hiring or firing costs, simply let us know how many workers you need, and we take care of the rest.

Similarly, by using our outsourcing call center services in India, you can say goodbye to FICA taxes, goodbye to retirement packages, goodbye to health benefits and more, and you don’t need to worry about aspects such as payroll taxes or insurances. Yes, we are serious – when you choose StraightSource®, you receive the same quality workers as your in-house employees but for a fraction of the cost. A highly cost-effective solution for your call center.

 

Find Out More

 

Want More Information About Our Call Center Outsourcing Services in India? Contact Us Today!

Put your best foot forward and get ahead of the industry by choosing to outsource with us here at StraightSource®. Get in touch today for more information on how we can help to optimise the operation of your business. We also deliver high-quality call center outsourcing services in Thailand. Additionally, We specialise in financial call center outsourcing services, mortgage outsourcing services & telemarketing services across the world.

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

What Is StraightSource And Who Do We Help?

StraightSource is one of the largest outsourcing enterprises in the world. Over the last 18+ years we’ve helped more than 9,036 companies save time, increase profit, and scale much faster.

We’re dedicated to helping enterprise level companies lower operating costs and improve service quality by connecting you to the global talent pool of top experts.

Some of the industries that benefit the most from our services are Financial Services, Mortgage Services, Technology & Software, Accounting, Medical, Security, IT, and MIS Customer Service.

Trusted By Some Of The Most Iconic Companies In The World

What Makes Us Different From Every
Other Labor Outsourcing Service?

We Don’t Feel Like Outsourced Labor

StraightSource employees feel just like your own in house staff. They live further away, yet they use the same software and can be monitored just like your local team. Fast response times, easy resolutions, and seamless communication.

Top Tier Talent For A Single Flat Rate

Our people can work day or night, and you’ll only pay a low flat rate with NO upfront setup costs. Plus if an employee can’t work, we have a bench of experienced people to step in for them without any additional costs to you!

Fast Onboarding And Simple Farewells

We can have an entire project team set up within a few weeks. Once you have your chosen team, you have them for as long as you want. Just give us 30 days’ notice to end the arrangement, with no painful firing costs!

Complete Data Privacy

We have the highest level of security certifications available. Plus, we vet our employees to ensure your data is safe at all times. We take security concerns very seriously, which is why 9/10 times our security standards are higher than your own.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Superstar Guarantee

We know how it is, you trust a BPO and for the first few months it’s great. You get their best resources, their best service, and all for a low price! But then you lose your star players, notice a drop in quality and realize everything is entirely out of your control.
Not with StraightSource.

With StraightSource, our unique hiring criteria and business model ensures you only get the best candidates. Before we press go, you can interview each resource to make sure they match your expectations, and if you’re ever unhappy they will be replaced.

Sleep soundly knowing that your business is in the best hands.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Outsource Your Call Center
In 3 Easy Steps

1

Try Our Top Talent With A 30-Day Pilot Program

Worried about getting locked into a long-term contract if you try outsourcing? Not with StraightSource. You can simply take a 30-day trial of our service with a no-obligation pilot program and experience the quality first-hand.

2

Meet And Select Your Desired Call Center Team

You have complete control over your outsourced team. You can meet each member, choose the ones you connect with, and keep them as long as you want. They won’t work for anyone else while they’re a part of your organization.

 

3

Save Time, Slash Costs And Scale Fast

Now you can really begin building out your team of outsourced services. Bolster your local staff, or completely replace each department one by one to maximize your cost savings and performance. It gives you unprecedented scalability.

Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Don’t take our word for it…

I have been completely satisfied. The representatives are quick and easy to work with.

Technology Solutions Company

While our staff were on leave, StraightSource managed our technical support and development so that our deliverables could still be met on time!

Banking Solutions Provider

The StraightSource agents managed to double our sales over the last 6 months and we have decreased our costs by 30%!

Broadband Carrier

We were able to reduce our operational costs by 40% by Outsourcing Underwriting Support Services to StraightSource!

Residential Lenders

The StraightSource Team created our Office 365 environment and seamlessly migrating all our end-users with minimal downtime.

Pharmaceutical Company

Their agents always make a 100% consistent pitch that was positive, with a clean, clear voice that was always warm and friendly.

Broadband Carrier

These Are The Questions We Get Asked The Most

Won’t I Lose Control Of My Business?

Just like having your people upstairs, across the street, or across the country, your outsourced labor will work from your software, your hours, be managed by your management team, and have the same security measures. You will always be in control!

Why Should I Outsource When I Could Just Hire In-House?

Outsourcing labor is extremely lower cost more effective, easy on easy off hiring, no need for HR, Staffing, plus you pay just one flat hourly rate, so no faculty costs, Tax's, insurance, or need for benefits.

Can I Outsource Even If I’m A Small Business?

With Straightsource labor (all of your positions in your company can be outsourced), your small business will be far more profitable and can grow at the rate you want without being saddled with office space, and high labor costs

Which Services Or Tasks Should I Outsource?

Any task or service where you don't need a live person standing in front of your client can be outsourced!

How Much Access Should I Give To My Outsourcing Partner?

Our people work for you full time, so they would have the same access as an in-house employee would need.

How Do You Ensure That Your Data And Your Business Are Safe?

Our facilities have the highest level of security certifications available. Plus, we vet our employees to ensure your data is safe at all times. We take security concerns very seriously, which is why 9/10 times our security standards are higher than your own.

Ready To Slash Call Center Costs Without Sacrificing Service Quality

We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.

Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.

 

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team