OUR SERVICES

Achieve Your
Strategic Goals Faster
With Business
Process Outsourcing

By
StraightSource

B2C Telemarketing Services

Modern businesses need to explore all marketing avenues to maximize their sales, and that includes telemarketing. B2C telemarketing involves outbound and inbound phone contact with potential customers and is a proven sales strategy. But it needs to be done right. To get the best results from telemarketing, outsource to the experts. Outsource to StraightSource®. We have 9,000 satisfied clients in 45 countries, offering over 40 different outsourcing services. If you want to take advantage of telemarketing, then outsourcing is an affordable, effective, and effortless way of doing so. We’ll provide you with qualified professionals and all the tools you need for a successful telemarketing campaign, no matter what industry you’re in or what size your business is. Read More

Why B2C Telemarketing?

Telemarketing is an effective way of increasing brand awareness and boosting your sales. No matter the industry or what the product or service is that you’re supplying, telemarketing can be a huge help. As far as marketing techniques go, it’s also one that is relatively affordable and low effort, with a high success rate. Telemarketing can help your business gain recognition and increase sales, but the telemarketing team is also useful for other tasks. This includes performing market research to discover what your clients want, conducting surveys to gauge client satisfaction and providing customer service.

Why Outsourcing?

Outsourcing certain services to other businesses is a great way of expanding your company and increasing productivity. Telemarketing is no different. Outsourcing saves you a lot of money, as you don’t need to invest in training or technology, and you can have temporary employees you don’t need to pay benefits or taxes. Your workforce becomes much cheaper, and your team becomes larger. While the rest of the company has the time and energy to focus on their own tasks in more detail, a specialized team of experts can take care of one aspect of the business, such as telemarketing. It also gives you access to a flexible workforce that you can scale up or down along with the needs of your business, without having to worry about hiring costs or making people unemployed. Instead of assessing and hiring people yourself, you get instant access to skilled professionals who have already been assessed and are ready to start working. If you want to try telemarketing, outsourcing is the way to go.

Why Choose StraightSource® For B2C Telemarketing

StraightSource® offers superior B2C telemarketing services to small and medium-sized businesses. Some of the reasons you should choose us include:

  • No matter the size team you need, we can accommodate, whether you need to hire five people or five hundred
  • We will provide you with inbound and outbound telemarketing services tailored to your needs
  • Our services include market research surveys, lead generation, dealer locator, order taking, surveys, up-selling or cross-selling, and much more
  • Our team has over 14 years of telemarketing experience in a wide range of industries, including government, IT, non-profits and more
  • We offer high-tech, modern solutions
  • Our professional team is available 24/7, 365 days of the year, and are always here when you need them
  • We’re here to help you gain insight into customer needs and satisfaction levels, as well as address issues and develop strong customer relationships
  • We also use Avatar, a unique technology that ensures that every call is precise and compliant and provides 100% quality assurance.

If you’re interested in any of our telemarketing outsourcing services including IT telemarketing, financial telemarketing, outbound telemarketing, or you’d like to take advantage of our telemarketing consultancy to help you to stay up to date with the latest technology and best practices, we’d like to speak to you. Contact us through our website to find out what we can do for you.

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Specialist Services
Our Clients Love The Most

Call Center

Need help with inbound
or outbound calls?

Customer service specialists, appointment setting, or just someone professional to answer the phones?

Whatever you need, our world-class call center teams and Avatar service are here to help grow your business.

You have over 75 different categories of phone services at your disposal with StraightSource.

Mortgage Services

Need expert help with processing
mortgages for your clients?

We have a vast team of qualified mortgage specialists who can handle mortgage processing, indexing, appraisal review, mortgage QA, compliance audits, underwriting, pre closing, and post closing services within the United States.

Outsource the tedious tasks, expand your business and save up to $29,860 per employee!

Software Development

Need software created for
your company or team?

Have you been tasked with redeveloping your website? Maybe your company wants to bring out a new mobile app? Or do you need some custom software created for your company processes?

Save a huge amount of time and money with our highly trained software development team. We can fill out the gaps in your internal team, or completely replace them – it’s up to you!

Avatar

Wish every call your team made or received had a successful outcome?

That’s what our revolutionary service Avatar is designed to do. It’s an innovative service that gives our call operators the ability to run every call as perfectly as possible.

It can help your team reduce call time, close more leads, and save broken relationships from the brink of collapse…

All while slashing costs by up to 51.5%!

Our clients

You Can Outsource Virtually Any Business Process Imaginable With StraightSource

We’ve helped more than 9,036 companies in 45 countries around the world so far… replace virtually every process in the organization from top to bottom and gain an unbeatable competitive advantage in their marketplace.

  • Call Center Services
  • Avatar Calling Service
  • Phone Answering Service
  • Up-Selling & Cross-Selling
  • 800 Answering
  • Billing Queries
  • Event & Trade Show Registration
  • Payment Collection
  • Rebate Processing
  • Product Recalls
  • Order Taking
  • Product & Service Information
  • Sales Closing Services
  • Scheduling Appointments
  • Directory Inquiries
  • Charge Back Handling
  • Job Dispatch
  • Warranty Registration
  • Appointment Setting
  • Lead Generation
  • B2C & B2B Customer Acquisition
  • Cold Calling Campaigns
  • Direct Sales
  • Information Gathering
  • Service Follow-ups
  • Market Research & Surveys
  • Customer Loyalty
  • Telesurveys
  • Sales Verification
  • Welcome Call
  • E-mail Follow up
  • Direct Mail Follow up
  • Sales Lead Follow up
  • Product or Service Promotion
  • Debt Collection
  • Database Development
  • Warm Sales Calls
  • Lead Generation
  • Fund Raising
  • Sales Calls
  • Data Collection
  • Customer Service
  • Membership Renewal
  • Mortgage Services
  • Mortgage Lead Generation
  • Mortgage Loan Processing
  • Post Mortgage Closing
  • Mortgage Underwriting
  • Title Services
  • Mortgage Closing
  • Mortgage Appraisals
  • Financial Services
  • Bookkeeping
  • CATI Services
  • Accounting
  • CCTV Monitoring
  • Tax Processing
  • Email Support
  • Invoice Processing
  • Software Development
  • Engineering Services
  • Mechanical Engineering
  • Structural Engineering
  • Architectural Engineering
  • Civil Engineering
  • Electrical Engineering
  • Desktop Publishing
  • Travel Arrangements
  • Schedule Appointments
  • Internet Research
  • Email Correspondence
  • Data Entry
  • Transcription
  • Plan Events
  • Recruiting Processes
  • External Sourcing
  • Client Facing Contract Recruiters
  • On-Site Sourcing
  • Recruiting Team Training
  • IT Staffing Services
  • ATS Cleaning
  • Team Behavioral Interview Training
  • Medical Billing & Coding
  • Teleradiology Services
  • Medical Transcription
  • Healthcare Software
  • Healthcare Claims Adjudication
  • Medical Animation & Illustration
  • Video Production
Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Ready To Slash Operating Costs While Improving Service Quality?

We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.

Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.

 

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team