OUR SERVICES

Achieve Your
Strategic Goals Faster
With Business
Process Outsourcing

By
StraightSource

IT Telemarketing Services

In the growing and ever-changing IT industry, businesses must do what they can to stay current and keep developing with the world around them. This includes finding new ways to grow awareness of your brand and make sales, and one effective way of doing this is telemarketing. Enter StraightSource®. We’re an outsourcing company offering a wide range of services to businesses in all industries, including inbound and outbound telemarketing and telemarketing consulting. Whether you’re looking to start doing telemarketing for the first time, you’re already doing telemarketing in-house but would prefer to outsource it, or you just want support in managing telemarketing on your own, StraightSource® has the ideal solution for you. With over 14 years of experience in the telemarketing industry, including in IT, we’re one of the best IT telemarketing companies out there. Read More

Should You Outsource IT Telemarketing or Not?

Making the decision to outsource or perform a task in-house isn’t a simple one. You might already be doing telemarketing and wondering whether it’s best to shift to outsourcing, or you haven’t gotten started yet and you don’t know whether to outsource or do it yourself. While it can be daunting to hand over the reins for an aspect of your business, outsourcing is beneficial in many ways. Your existing team can focus more on doing the work they were hired to do, allowing for a narrower focus and increased efficiency. You also won’t have to expand your team to hire new telemarketers, which would mean paying more wages.

Outsourcing is also a more affordable option because you don’t have to pay any benefits, training costs or taxes for your new team members, as they already receive those elsewhere. You don’t need to advertise for employees or interview and vet applicants either. You can just sit back and receive fully vetted and trained telemarketers, who bring experience and knowledge into your business.

We understand that outsourcing isn’t for everyone, though, which is why we offer several ways of supporting you with telemarketing.

Our Services

Outsource to us and we can provide you with a tailored solution to fit your business and requirements. We offer B2B telemarketing and B2C telemarketing, both in the form of inbound and outbound telemarketing. Our team can perform tasks including generating leads, making sales, performing market research, creating database lists and more.

If you’d prefer to keep things in-house, we understand. We can help you maximise the results of your telemarketing efforts with our telemarketing consulting service, where we assess your current performance and scripts along with your competitors, suggesting room for improvement and development so that you can make the most of what you’re working with.

We also offer list marketing services, whether you outsource with us or do your own telemarketing. We will provide you with marketing lists as detailed as you want them, so that you can utilize them in the telemarketing of your business.

Looking For IT Telemarketing? Get in Touch With StraightSource!

Want to enter telemarketing or up your game? Get in contact with StraightSource® to hear more about our IT telemarketing solutions. We can be reached through our website or by calling (415) 463-7364.

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Specialist Services
Our Clients Love The Most

Call Center

Need help with inbound
or outbound calls?

Customer service specialists, appointment setting, or just someone professional to answer the phones?

Whatever you need, our world-class call center teams and Avatar service are here to help grow your business.

You have over 75 different categories of phone services at your disposal with StraightSource.

Mortgage Services

Need expert help with processing
mortgages for your clients?

We have a vast team of qualified mortgage specialists who can handle mortgage processing, indexing, appraisal review, mortgage QA, compliance audits, underwriting, pre closing, and post closing services within the United States.

Outsource the tedious tasks, expand your business and save up to $29,860 per employee!

Software Development

Need software created for
your company or team?

Have you been tasked with redeveloping your website? Maybe your company wants to bring out a new mobile app? Or do you need some custom software created for your company processes?

Save a huge amount of time and money with our highly trained software development team. We can fill out the gaps in your internal team, or completely replace them – it’s up to you!

Avatar

Wish every call your team made or received had a successful outcome?

That’s what our revolutionary service Avatar is designed to do. It’s an innovative service that gives our call operators the ability to run every call as perfectly as possible.

It can help your team reduce call time, close more leads, and save broken relationships from the brink of collapse…

All while slashing costs by up to 51.5%!

Our clients

You Can Outsource Virtually Any Business Process Imaginable With StraightSource

We’ve helped more than 9,036 companies in 45 countries around the world so far… replace virtually every process in the organization from top to bottom and gain an unbeatable competitive advantage in their marketplace.

  • Call Center Services
  • Avatar Calling Service
  • Phone Answering Service
  • Up-Selling & Cross-Selling
  • 800 Answering
  • Billing Queries
  • Event & Trade Show Registration
  • Payment Collection
  • Rebate Processing
  • Product Recalls
  • Order Taking
  • Product & Service Information
  • Sales Closing Services
  • Scheduling Appointments
  • Directory Inquiries
  • Charge Back Handling
  • Job Dispatch
  • Warranty Registration
  • Appointment Setting
  • Lead Generation
  • B2C & B2B Customer Acquisition
  • Cold Calling Campaigns
  • Direct Sales
  • Information Gathering
  • Service Follow-ups
  • Market Research & Surveys
  • Customer Loyalty
  • Telesurveys
  • Sales Verification
  • Welcome Call
  • E-mail Follow up
  • Direct Mail Follow up
  • Sales Lead Follow up
  • Product or Service Promotion
  • Debt Collection
  • Database Development
  • Warm Sales Calls
  • Lead Generation
  • Fund Raising
  • Sales Calls
  • Data Collection
  • Customer Service
  • Membership Renewal
  • Mortgage Services
  • Mortgage Lead Generation
  • Mortgage Loan Processing
  • Post Mortgage Closing
  • Mortgage Underwriting
  • Title Services
  • Mortgage Closing
  • Mortgage Appraisals
  • Financial Services
  • Bookkeeping
  • CATI Services
  • Accounting
  • CCTV Monitoring
  • Tax Processing
  • Email Support
  • Invoice Processing
  • Software Development
  • Engineering Services
  • Mechanical Engineering
  • Structural Engineering
  • Architectural Engineering
  • Civil Engineering
  • Electrical Engineering
  • Desktop Publishing
  • Travel Arrangements
  • Schedule Appointments
  • Internet Research
  • Email Correspondence
  • Data Entry
  • Transcription
  • Plan Events
  • Recruiting Processes
  • External Sourcing
  • Client Facing Contract Recruiters
  • On-Site Sourcing
  • Recruiting Team Training
  • IT Staffing Services
  • ATS Cleaning
  • Team Behavioral Interview Training
  • Medical Billing & Coding
  • Teleradiology Services
  • Medical Transcription
  • Healthcare Software
  • Healthcare Claims Adjudication
  • Medical Animation & Illustration
  • Video Production
Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Ready To Slash Operating Costs While Improving Service Quality?

We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.

Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.

 

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team