StraightSource® has helped thousands of companies to successfully outsource elements of their business, including their call centers. As a Top 10 Business Process Outsourcer, we have an enviable reputation for meeting both the immediate and long-term needs of our clients and we’re a leading provider of financial services call center outsourcing. We can supply your call center with the staff it needs to function effectively while maximizing both your business and your profits.
By providing qualified and experienced workers for your financial services call center, you’ll be paying a lot less for staff than you would if you try to recruit employees within the country. However, you’ll be getting the same quality of work – and sometimes even better quality – without additional costs. We’ll take care of all the usual employee financial expectations, from vacation and sick pay to retirement plans, worker insurances and more.
When you choose StraightSource® to provide staff for your call center, you can look forward to having the services of an ISO 9001-2000 certified organization. Plus, you’ll benefit from our forward-thinking on-the-job analysis and training services. Every call taken by our staff is recorded and inspected to identify ways that our service can be improved. This means that you’ll be getting a dynamic service that moves with the needs of your customers. We also use Avatar, a unique technology that ensures that every call is precise and compliant and provides 100% quality assurance.
We understand that when you work with finances you may be worried about data security. But there’s no need to worry. We have an airtight security process that’s designed to keep your data and that of your customers completely safe and secure. Plus, our process is highly scalable, and the strict practices followed in our IT structure ensure that your data is always protected from both internal and external threats. Put simply – we have the highest security standards in the industry.
StraightSource® has decades of experience in outsourcing and during our time in business, we’ve helped thousands of clients throughout the world. We work in many different sectors, including government, financial and IT. We customize our services to your needs, so you get the level and type of service that’s best for your financial services call center.
StraightSource is one of the top financial call center service providers in the entire world. If you are looking for other outsourcing solutions such as financial telemarketing, mortgage loan processors, and outsourced IT support services anywhere in the world, Contact StraightSource. We have world-class call center teams that are here to help you grow your business. If you’d like to learn more about how StraightSource® can help you, contact us by completing the form on our website and we’ll get back to you within 24 hours.
Outsourcing that feels like an inhouse team
StraightSource is one of the largest outsourcing enterprises in the world. Over the last 18+ years we’ve helped more than 9,036 companies save time, increase profit, and scale much faster.
We’re dedicated to helping enterprise level companies lower operating costs and improve service quality by connecting you to the global talent pool of top experts.
Some of the industries that benefit the most from our services are Financial Services, Mortgage Services, Technology & Software, Accounting, Medical, Security, IT, and MIS Customer Service.
Outsourcing that feels like an inhouse team
Outsourcing that feels like an inhouse team
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Worried about getting locked into a long-term contract if you try outsourcing? Not with StraightSource. You can simply take a 30-day trial of our service with a no-obligation pilot program and experience the quality first-hand.
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You have complete control over your outsourced team. You can meet each member, choose the ones you connect with, and keep them as long as you want. They won’t work for anyone else while they’re a part of your organization.
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Now you can really begin building out your team of outsourced services. Bolster your local staff, or completely replace each department one by one to maximize your cost savings and performance. It gives you unprecedented scalability.
Outsourcing that feels like an inhouse team
Just like having your people upstairs, across the street, or across the country, your outsourced labor will work from your software, your hours, be managed by your management team, and have the same security measures. You will always be in control!
Outsourcing labor is extremely lower cost more effective, easy on easy off hiring, no need for HR, Staffing, plus you pay just one flat hourly rate, so no faculty costs, Tax's, insurance, or need for benefits.
With Straightsource labor (all of your positions in your company can be outsourced), your small business will be far more profitable and can grow at the rate you want without being saddled with office space, and high labor costs
Any task or service where you don't need a live person standing in front of your client can be outsourced!
Our people work for you full time, so they would have the same access as an in-house employee would need.
Our facilities have the highest level of security certifications available. Plus, we vet our employees to ensure your data is safe at all times. We take security concerns very seriously, which is why 9/10 times our security standards are higher than your own.
We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.
Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.
Outsourcing that feels like an inhouse team
