Telemarketing

  • reach more people with telemarketing

    Professional Telemarketers

    To help you grow your business.

At StraightSource®, we help your organization build, develop and increase customer relationships, thus increasing your revenue. We can effectively close sales through our inbound and outbound telemarketing solutions, plus developing sales force leads.

We become your sales partner, by providing you with insight about requirements which are unfulfilled, your customers’ satisfaction levels, and the customer needs. We not only provide the telemarketing service, but we also assist you as a strategic arm of your sales team, helping you learn new ways to address customer issues and develop stronger relationships. Read More

Telemarketing Services

No matter what kind of product or service you are selling, your business can benefit from telemarketing. It’s a strategy that works across all sectors to find leads, perform market research and boost sales. However, we understand that not every business has the infrastructure and expertise to conduct its own telemarketing. And that’s where we can help.

As one of the Top 10 Business Process Outsourcers, we offer effective, highly professional telemarketing services that have the potential to transform your business. When our vetted and experienced professionals undertake telemarketing on your behalf, you can expect to save time, money and effort while seeing increased sales.

Global Telemarketing Services

We offer a variety of solutions as part of our global telemarketing services, including inbound telemarketing, outbound telemarketing, telemarketing consulting and list marketing services. Whatever you need to take your business forward, StraightSource® is here to help with telemarketing solutions that are tailored to your company. We also use Avatar, a unique technology that ensures that every call is precise and compliant and provides 100% quality assurance.

Our telemarketing business services include:

  • Analyzing your needs to come up with a tailored approach
  • Performing market research surveys to identify what your market wants
  • Generating and qualifying leads
  • Perfect infliction of voice
  • 100% compliant calling
  • Native speakers
  • Building and evaluating databases
  • Taking orders and making sales
  • Cross-selling and upselling
  • Third-party verification services
  • Ensuring your clients’ needs are met through customer satisfaction surveys

Plus, our team is available 24/7, 365 days of the year.

If you choose to use our telemarketing consultancy services, we’ll analyze your current telemarketing strategy to see how it compares to your competitors. We’ll then audit your performance and put together a report suggesting areas of improvement. We can also help with your telemarketing scripts.

The Benefits of Using Outsourced Telemarketing Companies

To understand why many companies are now choosing to use telemarketing outsourcing services, take a look at the benefits they enjoy.

  • Cost savings – our services are affordable, and you don’t have to worry about paying for sickness, vacations, taxes, or insurances for our staff – we just charge you one flat rate.
  • We offer immediate service – there’s no need to go through the traditional recruitment process. You get instant access to trained and experienced professionals.
  • Your business can be active in multiple time zones; you’re no longer limited to traditional working hours.
  • A flexible workforce that can be grown or reduced in line with the needs of your business.
  • By outsourcing your telemarketing, you can concentrate on other aspects of your business.

In short, we take on all the responsibility for providing top quality staff, systems and processes and for achieving the results you need to take your business forward.

Find Out More About Outsourcing Your Telemarketing

If you’d like to join thousands of other companies, big and small, who are benefitting from outsourcing their telemarketing, get in touch with us here at StraightSource®. We make it easy to acquire high-level telemarketing services that produce real results at an affordable cost.

Whether you need inbound or outbound telemarketing, or you’d like to take advantage of our telemarketing consultancy to help you to stay up to date with the latest technology and best practices, we’d like to speak to you.

Simply fill out the form on the website or call us on (800) 658-1019 or (415) 463-7364.

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Inbound Telemarketing

We will analyze your requirements, then provide you with an ideal and competitive inbound telemarketing solution. We have over 14 years of experience in this area, to provide you with the best, most professional service.

Some solutions include, market research surveys, 3rd party verification services, direct response, lead generation, dealer locator, order taking, surveys, up-selling or cross-selling, catalog sales, membership application, insurance claims and answering services.

Outbound Telemarketing

Our outbound telemarketing services can provide you with a variety of solutions, including lead generation, appointment setting, market research, telemarketing sales, service/product sales, research, reminder calls, customer satisfaction surveys, and more.

Our team is available 24 hours per day, 7 days per week, 365 days per year for your needs. Allow us to qualify your leads, build database lists, evaluation databases and offer our expertise for your marketing strategy. We have the latest technology to give you the most for your budget, and have best-in-breed outbound telemarketing services.

Telemarketing Consulting

Finding the right consulting team to start or grow your telemarketing activities can be tricky. Our team can be your consulting team for all things telemarketing.

We look at an analyze what you’re currently doing, compare it to your competitors, review reporting, scripts, and audit your performance.

We will suggest areas of improvement, customize your telemarketing scripts, and offer call center benchmarking to help you stay up to date with technology and best practices.

List Marketing Services

List marketing includes the research and development of marketing lists that you can use for your telemarketing, whether you work with our telemarketers or not.

We provide direct marketing and telemarketing lists to your specification, and can provide details such as zip code, city, state, job description, income level, credit card details, and more. Additionally, don’t lose track of your customers with our national change of address service.

Our Professional Telemarketing Approach

When You Need Experienced Telemarketing Services

Our team has been providing telemarketing services for over 14 years, servicing a wide variety of industries, including, government agencies, telecom,  debt reduction organizations, non-profits, and Information Technology (IT).

Our solutions are technology-driven so that you always have the most high-tech, modern solution, without having to pay for it yourselves. With our experienced team members, digital recording of calls, customized productivity reports and strict quality control procedures, you won’t have any surprises, and will get the quality telemarketing you need.

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    Experience Counts

    Let us help you grow your business.

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    Our Workforce

    Providing best-in-class, well-trained staff members

Our Workforce is the Difference

We may be offshore, but you won’t find a more professional, well-trained team to represent your company. Our telemarketers can handle any type of call, because of the extensive training they undergo.

When you engage us to handle your telemarketing efforts, you’ll see an increase in sales, at an affordable price.