IT Help Desk Outsourcing

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    Support Your Customers

    Trained. Experienced. Professional.

As your customer base grows, so does your need for reliable and affordable Technical Support. Our team can grow with you, to provide Level 1, 2 or 3 technical support services to a variety of industries, technologies, and support requirements. Read More

As your helpdesk partner, we can provide around the clock support for many types of services, such as:

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IT Help Desk Outsourcing Has Helped Thousands of Businesses

In an increasingly technological society, a large number of businesses use technology in most of their day-to-day operations. Therefore, in order for this to run smoothly, workers must have consistent and reliable help desk support. This ensures that when matters arise, they are resolved quickly and easily to minimize downtime. IT service desk outsourcing is the most cost-effective solution to guarantee quality, round the clock support.

When it comes to outsourcing, few companies compare to us here at StraightSource®. We are proud to have helped thousands of businesses across a range of industries, and this number is continuously growing.

Discover the Benefits of IT Service Desk Outsourcing With StraightSource®

Whatever your industry, you can benefit from outsourcing in many ways. Of all IT help desk outsourcing companies, StraightSource® is the best. Discover why our clients choose to outsource with us below.

Save Costs

In-house IT costs can be a large expense in your annual budget, especially when you consider the employee perks too. By outsourcing your IT help desk, you can say goodbye to health benefits, goodbye to retirement benefits and goodbye to FICA taxes. We do not charge for payroll taxes, insurances, sick leave and more, leaving you with a single low flat rate.

Round the Clock Support

Difficulties can arise at any time of the day or night, and it is important to identify and resolve issues promptly to minimize disruption to your business. We provide workers that can support you at all hours ensuring that your business can run uninterrupted. As a result of the continuous cover, there is no limit to your working hours. Even when logging on remotely or outside peak hours, your employees can work with their mind at ease.

Quality Workers and Equipment

Rest assured that we provide only skillful, trained workers. Each and every team member works with integrity, professionalism and efficiency and uses top-rated equipment to provide you with the best support possible. In addition to this, our offices and equipment are safe and secure, ensuring your data is protected.

A Consistent Workforce

When you choose StraightSource®, you benefit from a consistent workforce. This means that once you have chosen your team, they are yours and only yours for as long as you like. This consistency allows them to adopt your values and grow with your business to provide comprehensive support. You benefit from being in complete control of your workers and can increase or decrease numbers easily, without stress or hefty charges.

International Reputation

Let’s not forget that when you choose to outsource with StraightSource┬«, you are taking your brand internationally as we have offices based in a number of countries including India, the Philippines and Thailand. Develop an international reputation whilst providing opportunities to less developed countries – a win-win situation.

Get in Touch to Learn More About IT Help Desk Outsourcing!

Maximize your IT help desk whilst minimizing costs by outsourcing workers today. Speak to our friendly team to discover how we can support you and your business.

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Technical Support That Grows With You

Your Tech Support Team

Some of the benefits of utilizing our Technical Support services include:

  • An experienced and trained technical helpdesk team
  • A responsible, responsive, and dedicated management team
  • Pricing that is flexible based upon your needs now and in the future
  • Improvement of your current technical support services
  • Budget-friendly online computer support for every budget
  • A team that streamlines your support business processes
  • Save money, resources, manpower and time
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    We Fix Your Growing Pains

    And Become Your Long Term Tech Support Partner

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    How Will You Use It?

    Amazing opportunities to grow.

Get Strategic. Get Creative

If the outbound calling services we’ve listed here don’t meet you needs, don’t worry. Our team will work with you to learn more about your industry, your competition, and your business goals.

We’re here to help you be successful. Together, we can get strategic and creative in ways that we can help YOU grow your company with our Outbound Call Center services. Let’s talk.