Do you need extra staff to carry out your outbound call center services efficiently? Do you need extra personnel to work on a short-term project? If any of these situations apply to your business, there’s no longer any need to go down the traditional route of advertising your positions, shortlisting, interviewing, assessing, and getting references. There is another way to find qualified and experienced high-level call center agents for your business – and you can have the staff you need immediately rather than having to wait weeks or even months.
And that’s through outsourcing.
As a Business Process Outsourcer (BPO), StraightSource® can provide you with highly experienced and qualified low-cost call center agents for your outbound call center.
There are many reasons to outsource your outbound call center services. Firstly, it ensures that you can access qualified and experienced agents when you need them. Secondly, it will enable you to cut your overall labor costs, including salaries, overheads, equipment, and technology.
Outsourcing may also work for you if you wish to focus on core aspects of your business. You can outsource the less critical operations to us, leaving you to concentrate on the areas that really matter to you.
It’s also an ideal solution if you have roles that only require filling on a temporary or ad hoc basis. For example, if you know that your call center needs to increase an outbound campaign at a certain time of year, you can take on outsourced workers to meet that demand. When the campaign is over, you can scale down your staff easily.
When you choose to outsource outbound call center services, you can look forward to many benefits including:
While we may not be the largest outsourced labor company in the USA and the world, we do have a significant presence. We are a Top BPO with Thousands of clients ranging from small companies right through to large organizations. Once you select a team to work with your company, we ensure they stay with you for as long as you need them – we don’t move them around and they won’t work for any other company while they are working for you.
If you’d like to know more about outbound call center outsourcing, simply get in touch with us here at StraightSource® to request a quote. If you are looking for an outbound call center in India, outbound call center in Philippines or anywhere in the world, Contact StraightSource. We also provide a range of other services including insurance telemarketing, mortgage process outsourcing, software development outsourcing or whatever you need, our world-class call center teams are here to help you grow your business. Try us for 30days!
Outsourcing that feels like an inhouse team
StraightSource is one of the largest outsourcing enterprises in the world. Over the last 18+ years we’ve helped more than 9,036 companies save time, increase profit, and scale much faster.
We’re dedicated to helping enterprise level companies lower operating costs and improve service quality by connecting you to the global talent pool of top experts.
Some of the industries that benefit the most from our services are Financial Services, Mortgage Services, Technology & Software, Accounting, Medical, Security, IT, and MIS Customer Service.
Outsourcing that feels like an inhouse team
We know how it is, you trust a BPO and for the first few months it’s great. You get their best resources, their best service, and all for a low price! But then you lose your star players, notice a drop in quality and realize everything is entirely out of your control.
Not with StraightSource.
With StraightSource, our unique hiring criteria and business model ensures you only get the best candidates. Before we press go, you can interview each resource to make sure they match your expectations, and if you’re ever unhappy they will be replaced.
Sleep soundly knowing that your business is in the best hands.
Outsourcing that feels like an inhouse team
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Worried about getting locked into a long-term contract if you try outsourcing? Not with StraightSource. You can simply take a 30-day trial of our service with a no-obligation pilot program and experience the quality first-hand.
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You have complete control over your outsourced team. You can meet each member, choose the ones you connect with, and keep them as long as you want. They won’t work for anyone else while they’re a part of your organization.
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Now you can really begin building out your team of outsourced services. Bolster your local staff, or completely replace each department one by one to maximize your cost savings and performance. It gives you unprecedented scalability.
Outsourcing that feels like an inhouse team
Just like having your people upstairs, across the street, or across the country, your outsourced labor will work from your software, your hours, be managed by your management team, and have the same security measures. You will always be in control!
Outsourcing labor is extremely lower cost more effective, easy on easy off hiring, no need for HR, Staffing, plus you pay just one flat hourly rate, so no faculty costs, Tax's, insurance, or need for benefits.
With Straightsource labor (all of your positions in your company can be outsourced), your small business will be far more profitable and can grow at the rate you want without being saddled with office space, and high labor costs
Any task or service where you don't need a live person standing in front of your client can be outsourced!
Our people work for you full time, so they would have the same access as an in-house employee would need.
Our facilities have the highest level of security certifications available. Plus, we vet our employees to ensure your data is safe at all times. We take security concerns very seriously, which is why 9/10 times our security standards are higher than your own.
We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.
Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.
Outsourcing that feels like an inhouse team
