OUR SERVICES

Achieve Your
Strategic Goals Faster
With Business
Process Outsourcing

By
StraightSource

Telemarketing Services

No matter what kind of product or service you are selling, your business can benefit from telemarketing. It’s a strategy that works across all sectors to find leads, perform market research and boost sales. However, we understand that not every business has the infrastructure and expertise to conduct its own telemarketing. And that’s where we can help.

As one of the Top 10 Business Process Outsourcers, we offer effective, highly professional telemarketing services that have the potential to transform your business. When our vetted and experienced professionals undertake telemarketing on your behalf, you can expect to save time, money and effort while seeing increased sales. Read More

Global Telemarketing Services

We offer a variety of solutions as part of our global telemarketing services, including inbound telemarketing, outbound telemarketing, telemarketing consulting and list marketing services. Whatever you need to take your business forward, StraightSource® is here to help with telemarketing solutions that are tailored to your company. We also use Avatar, a unique service that ensures that every call is precise and compliant and provides 100% quality assurance.

Our telemarketing business services include:

  • Analyzing your needs to come up with a tailored approach
  • Performing market research surveys to identify what your market wants
  • Generating and qualifying leads
  • Perfect infliction of voice
  • 100% compliant calling
  • Native speakers
  • Building and evaluating databases
  • Taking orders and making sales
  • Cross-selling and upselling
  • Third-party verification services
  • Ensuring your clients’ needs are met through customer satisfaction surveys

Plus, our team is available 24/7, 365 days of the year.

If you choose to use our telemarketing consultancy services, we’ll analyze your current telemarketing strategy to see how it compares to your competitors. We’ll then audit your performance and put together a report suggesting areas of improvement. We can also help with your telemarketing scripts.

The Benefits of Using Outsourced Telemarketing Companies

To understand why many companies are now choosing to use telemarketing outsourcing services, take a look at the benefits they enjoy.

  • Cost savings – our services are affordable, and you don’t have to worry about paying for sickness, vacations, taxes, or insurances for our staff – we just charge you one flat rate.
  • We offer immediate service – there’s no need to go through the traditional recruitment process. You get instant access to trained and experienced professionals.
  • Your business can be active in multiple time zones; you’re no longer limited to traditional working hours.
  • A flexible workforce that can be grown or reduced in line with the needs of your business.
  • By outsourcing your telemarketing, you can concentrate on other aspects of your business.

In short, we take on all the responsibility for providing top quality staff, systems and processes and for achieving the results you need to take your business forward.

Tailored Outbound Telemarketing Solutions

How can outsourcing your outbound telemarketing to StraightSource® help your business? First of all, we take away all the stress, time and expenses involved in running an outbound call center. We provide you with a team of highly trained, efficient telemarketing staff who are available 24 hours a day, 7 days a week to meet your needs. We use cutting-edge technology to provide the most high-tech, modern solutions and utilize digital recording of calls, customized productivity reports and strict quality control procedures to ensure that you get the results you need.

Using the latest technology, our outsourced telemarketing services can provide you with a variety of solutions including:

  • Lead generation
  • Appointment setting
  • Telemarketing sales
  • Service/product sales
  • Market research and other kinds of research
  • Reminder calls
  • Customer satisfaction surveys
  • And more.

The Benefits of Outsourcing Your Outbound Telemarketing Services

Outsourcing your telemarketing service will enable you to grow your company and increase productivity without having to incur costs recruiting and training staff. You won’t need to invest in ongoing training or obtaining the latest technologies. You can grow your team and your operation with our staff, and we take care of their recruitment, training and their development. We also take care of all the costs usually associated with employees, such as taxes, vacation and sickness pay, other work benefits and insurances. We also ensure that you always have a full complement of staff when you need them. If a staff member is sick or on vacation, we simply substitute another team member.

Find Out More About Outsourcing Your Telemarketing Offshore

If you’d like to join thousands of other companies, big and small, who are benefitting from offshore telemarketing service, get in touch with us here at StraightSource®. We make it easy to acquire high-level telemarketing services that produce real results at an affordable cost.

Whether you need IT telemarketing, financial telemarketing, mortgage telemarketing, or you’d like to take advantage of our telemarketing consultancy to help you to stay up to date with the latest technology and best practices, we’d like to speak to you. We also provide a range of other services including call center outsourcing, mortgage process outsourcing, offshore software development, IT help desk outsourcing or whatever you need, our world-class call center teams are here to help you grow your business. Try us for 30days!

Simply fill out the form on the website or call us on (800) 658-1019 or (415) 463-7364.

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Specialist Services
Our Clients Love The Most

Call Center

Need help with inbound
or outbound calls?

Customer service specialists, appointment setting, or just someone professional to answer the phones?

Whatever you need, our world-class call center teams and Avatar service are here to help grow your business.

You have over 75 different categories of phone services at your disposal with StraightSource.

Mortgage Services

Need expert help with processing
mortgages for your clients?

We have a vast team of qualified mortgage specialists who can handle mortgage processing, indexing, appraisal review, mortgage QA, compliance audits, underwriting, pre closing, and post closing services within the United States.

Outsource the tedious tasks, expand your business and save up to $29,860 per employee!

Software Development

Need software created for
your company or team?

Have you been tasked with redeveloping your website? Maybe your company wants to bring out a new mobile app? Or do you need some custom software created for your company processes?

Save a huge amount of time and money with our highly trained software development team. We can fill out the gaps in your internal team, or completely replace them – it’s up to you!

Avatar

Wish every call your team made or received had a successful outcome?

That’s what our revolutionary service Avatar is designed to do. It’s an innovative service that gives our call operators the ability to run every call as perfectly as possible.

It can help your team reduce call time, close more leads, and save broken relationships from the brink of collapse…

All while slashing costs by up to 51.5%!

Our clients

You Can Outsource Virtually Any Business Process Imaginable With StraightSource

We’ve helped more than 9,036 companies in 45 countries around the world so far… replace virtually every process in the organization from top to bottom and gain an unbeatable competitive advantage in their marketplace.

  • Call Center Services
  • Avatar Calling Service
  • Phone Answering Service
  • Up-Selling & Cross-Selling
  • 800 Answering
  • Billing Queries
  • Event & Trade Show Registration
  • Payment Collection
  • Rebate Processing
  • Product Recalls
  • Order Taking
  • Product & Service Information
  • Sales Closing Services
  • Scheduling Appointments
  • Directory Inquiries
  • Charge Back Handling
  • Job Dispatch
  • Warranty Registration
  • Appointment Setting
  • Lead Generation
  • B2C & B2B Customer Acquisition
  • Cold Calling Campaigns
  • Direct Sales
  • Information Gathering
  • Service Follow-ups
  • Market Research & Surveys
  • Customer Loyalty
  • Telesurveys
  • Sales Verification
  • Welcome Call
  • E-mail Follow up
  • Direct Mail Follow up
  • Sales Lead Follow up
  • Product or Service Promotion
  • Debt Collection
  • Database Development
  • Warm Sales Calls
  • Lead Generation
  • Fund Raising
  • Sales Calls
  • Data Collection
  • Customer Service
  • Membership Renewal
  • Mortgage Services
  • Mortgage Lead Generation
  • Mortgage Loan Processing
  • Post Mortgage Closing
  • Mortgage Underwriting
  • Title Services
  • Mortgage Closing
  • Mortgage Appraisals
  • Financial Services
  • Bookkeeping
  • CATI Services
  • Accounting
  • CCTV Monitoring
  • Tax Processing
  • Email Support
  • Invoice Processing
  • Software Development
  • Engineering Services
  • Mechanical Engineering
  • Structural Engineering
  • Architectural Engineering
  • Civil Engineering
  • Electrical Engineering
  • Desktop Publishing
  • Travel Arrangements
  • Schedule Appointments
  • Internet Research
  • Email Correspondence
  • Data Entry
  • Transcription
  • Plan Events
  • Recruiting Processes
  • External Sourcing
  • Client Facing Contract Recruiters
  • On-Site Sourcing
  • Recruiting Team Training
  • IT Staffing Services
  • ATS Cleaning
  • Team Behavioral Interview Training
  • Medical Billing & Coding
  • Teleradiology Services
  • Medical Transcription
  • Healthcare Software
  • Healthcare Claims Adjudication
  • Medical Animation & Illustration
  • Video Production
Try us risk free for 30 days

Outsourcing that feels like an inhouse team

Ready To Slash Operating Costs While Improving Service Quality?

We can talk all day about how we’re not like any other outsourced labor service you’ve tried before, but you’d never believe us until you experience it for yourself.

Give our talented people a trial run with a 30-day pilot program. We’ll prove to you that our service is the best in the business and as good (if not better) than what you currently have. If you’re not convinced we can cut your costs up to 51.5​​% while increasing service quality, there’s no obligation to continue.

 

Try Our Service For 30-Days
And If You Aren’t Happy, There’s No Obligation To Stay!

Try us risk free for 30 days

Outsourcing that feels like an inhouse team